Privacy Policy
This Privacy Policy explains how MR TECH Company Limited (CÔNG TY TNHH MR TECH, "we", "us") handles information when you use the mobile applications we publish on the Apple App Store and Google Play (the "Apps") and this website. If a specific App has its own privacy notice, that notice applies together with this policy.
1. Information we collect
We aim to collect as little information as possible. Depending on the App and the features you use, this may include:
- Information you provide — for example content you create in an App or messages you send us for support.
- Device and usage information — such as device model, operating system version, language, app version, crash reports and general feature usage, used to keep the Apps working and improve them.
- Advertising identifiers — in Apps that show ads, an advertising identifier may be used to serve and measure ads. On iOS this happens only if you allow tracking through Apple's App Tracking Transparency prompt.
- Purchase information — if you buy a subscription or in-app item, payment is processed by Apple or Google. We receive confirmation of the purchase, not your payment card details.
We do not knowingly collect precise location, contacts, photos or other sensitive data unless an App clearly asks for it to provide a feature you request, and only with your permission.
2. How we use information
- To provide, maintain and improve the Apps.
- To diagnose crashes and fix problems.
- To process and restore purchases.
- To show and measure advertising in free Apps.
- To respond to your questions and support requests.
- To comply with legal obligations.
We do not sell your personal information.
3. Third-party services
Some Apps use trusted third-party services for analytics, crash reporting, advertising or payments (for example services provided by Apple, Google or advertising networks). These providers process information under their own privacy policies. The services used by each App are listed in that App's privacy details on the App Store or the Data safety section on Google Play.
4. Data retention
We keep information only as long as needed for the purposes described above or as required by law. Data stored only on your device is removed when you delete the App.
5. Your choices and rights
- You can change app permissions (such as camera, photos or notifications) at any time in your device settings.
- On iOS you can control tracking in Settings → Privacy & Security → Tracking. On Android you can reset or delete your advertising ID in Settings → Google → Ads.
- You can manage or cancel subscriptions in your Apple ID or Google Play account settings.
- Depending on where you live, you may have the right to access, correct or delete your personal information. Contact us using the details below to make a request.
6. Children
Our Apps are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.
7. Security
We use reasonable technical and organizational measures to protect information. No method of transmission or storage is completely secure, but we work to protect your data.
8. Changes to this policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new "Last updated" date.
9. Contact us
MR TECH COMPANY LIMITED
CÔNG TY TNHH MR TECH
457A Le Van Tho, Ward 9, Ho Chi Minh City, Vietnam